Terms of service

Last updated: November 3, 2026

These terms cover your use of ShowFirst, which is operated by Feedback Footprint LLC. ShowFirst is the company's trade name. Signing in and using ShowFirst means you accept these terms and our privacy policy. Anyone who does not accept them should not use ShowFirst.

Who can use it

ShowFirst is for businesses. You must be 18 or over and use it for your own business or for the agency you work for. If you use it for an agency, you confirm that you are authorised to accept these terms on its behalf.

The service

ShowFirst provides information about local businesses from public sources, along with exports, shareable online presence reports, an API and connections to other apps. ShowFirst is in early access, and features and credit amounts may change. ShowFirst is offered on an as-is basis, with no warranty of any kind, and there is no guarantee that it will be available at all times or free of errors.

Your account

You are responsible for activity under your account, including activity through your API keys and connected apps. Keep your sign-in and API keys secure. Usage is rate-limited to guard against abuse. We may limit, pause or revoke access that is used in a way these terms do not allow.

The data

Search results come from public sources and automated checks. Business information changes often, and automated checks can be wrong. We do not guarantee that any result is accurate, complete or current. You are responsible for confirming the information you rely on.

Acceptable use

Results and exports are for your own business and the clients you serve, and you are responsible for how you use them. You agree to:

• Follow the laws that apply when you contact a business, including laws on commercial email, calls and text messages, and data protection laws.
• Honour opt-out requests. If a business asks us to be removed, we may ask you to remove it from lists you exported.
• Not resell or republish results or exports as a list or database, or share API access outside your business.
• Not use ShowFirst to send spam, to harass, discriminate against, deceive or impersonate anyone, or for anything illegal.
• Not attempt to break, overload, copy by automated means or reverse-engineer ShowFirst, or get around credit or rate limits.

Reports you share

A shared report shows your agency's details, and you are responsible for those details and for the message you send with it. A report reflects automated checks at the time it was made. It is not an audit and may be out of date. We may take a report down at the business's request.

Generated websites

Text and images on a generated website are produced automatically and may be inaccurate, incomplete or out of date. You are responsible for reviewing a site, including its business details, claims, images and any licensing or industry rules, before you publish it or deliver it to a client. We do not guarantee that a generated website is accurate, unique or compliant with any law or industry rule.

Credits

Credits measure usage in the product. They are not money, have no cash value, and are not refundable, transferable or redeemable outside the product. One lead credit is one business with a phone or website returned by a search, or one website looked up. A verified email address uses 1 more credit, a Google Ads check uses 1 credit per business checked, and a search that finds nothing uses 10 credits. A free account gets 100 lead credits once, when it is created. Credits we add by hand stay on your account until used. A paid plan resets your lead credits to its monthly amount each paid month; they do not roll over, and unused ones are removed when the plan ends. We may remove credits added by mistake or obtained against these terms.

Paid plans

Paid subscriptions are charged each month in advance through our payment processor and renew until cancelled. Cancel whenever you like in Settings → Manage billing; your plan stays active until the end of the paid month. A price offered to you directly, such as Founders, is kept for as long as that subscription stays active. You get a full refund of your first payment within 30 days of making it, if you have used fewer than 1,000 lead credits. On a plan that includes websites, the money-back guarantee is 14 days on your first plan, even if you have built sites with it. The refund is once per customer and payment method, and it ends the plan and its remaining credits. Later payments are not refunded.

Affiliate program

Approved affiliates earn 30% of each plan-subscription payment made by customers they refer, on the amount actually paid, for as long as the customer stays subscribed. A customer is credited to an affiliate when they sign up within 90 days of first clicking the affiliate's link. Credit packs, hosting, one-time purchases and taxes earn no commission, and a refunded or disputed payment reverses its commission. Commissions are paid monthly by PayPal once the 30-day refund window on each payment has passed. Affiliates may not refer themselves, bid on or use the ShowFirst name in paid ads, list ShowFirst on coupon, deal or cashback sites, or send spam. We may end an affiliate's participation, and withhold commissions earned against these terms.

Limitation of liability

To the fullest extent the law permits, Feedback Footprint LLC bears no responsibility for indirect, incidental or consequential losses, or for lost profits, business or data, that result from using ShowFirst. In every case, our combined liability cannot exceed what you paid us during the twelve months before the claim. You agree to indemnify us against claims arising from how you use the results, exports, reports or generated websites, including how you contact the businesses in them and what you publish or deliver to a client.

Ending the service

We may suspend or end your access if you violate these terms. You can close your account whenever you choose in Settings → Your data.

Changes to these terms

These terms can change over time. With each change we revise the date at the top of this page, and we notify account holders by email before a change that affects their rights or billing. Continued use after a change means you accept it.

Governing law

These terms are governed by the laws of the State of Florida, and any dispute belongs in the state or federal courts of Florida.

Contact

Email support@showfirst.app, or write to Feedback Footprint LLC, 8734 54th Ave E, Bradenton, FL 34211.